We could define ourselves in so many ways; speciality enzyme manufacturer, toll manufacturer, consultancy company. But essentially Biocatalysts depends on one asset - its people.
With the right technical skills we could achieve a lot, but with Biocatalysts people we achieve great things. The passion for customers and for getting it right consumes us. There is a distinct “Biocats” person; we recognise them and when they work with us, they fly.
Over the 25 years we have been in existence, the company has changed beyond recognition. Small cramped buildings have been replaced by state of the art facilities with room to grow. We led the way in the 1980s by making enzymes that customers wanted rather than a standard product range and we have been pushing boundaries ever since.
We offer a range of speciality enzyme options. Like most companies we have a standard off-the-shelf product range which many of our customers find suits their needs perfectly. These products are packaged in standard sized packs and an average turn-around time for most of these products is 6 working days.
For those customers requiring something a little different we have the ability to "custom tailor" many enzymes. Examples of this include, removing a side activity in a product that is undesirable in a process or blending unusual enzymes together to achieve a specific function not readily available in the market already.
For those looking for something completely unique we offer the Novel Enzyme Development (NED) service. From identifying an enzyme that exists as a concept on a database, through to producing large scale commercial quantities of stable enzymes suitable for global shipment, this service is a far reaching as it is possible to be in enzyme production! Loved by customers for the opportunities it presents with regard to biocatalysis reactions or the ability to add value to new products, this area of the business continues to grow rapidly.
Many companies talk about customer service, we measure ours, every year via a third party for total independence of results. Then we publish the results and say what we are going to do to improve and then, quite simply we do it. No fuss, no dramatics, all we want to do is to take our customers' enzyme expectations... and exceed them.
Biocatalysts - exceeding enzyme expectations.